Shipping policy

Processing Time

 

Orders are processed within 1-2 business days (Sunday-Thursday) before shipping. You will receive a confirmation email with tracking information once your order ships.

 

Shipping Rates & Delivery

 

We offer free delivery across the United Arab Emirates on all orders. Estimated delivery time is 5-12 business days, depending on your location and product availability. Delivery times may vary during sales periods or public holidays.

 

Order Tracking

 

Once your order ships, you will receive a tracking link by email so you can follow your package until it arrives.

 

Delays

 

While we work to meet estimated delivery times, occasional delays can happen due to customs processing, courier schedules, or high order volume. If your order is significantly delayed, please contact us and we will look into it right away.

 

Questions?

 

Email us at support@naymoon.com or WhatsApp us at +971 50 9980 353. We respond within 24 hours.